What we collect

When you contact Solarlux through the website, we may collect your name, phone number, email address, location, project details, and any information you include in your message. We collect only the information needed to respond to your enquiry, prepare a quote, or support an active customer relationship.

How we use your information

We use submitted information to respond to enquiries, prepare quotations, assess project fit, schedule follow-up conversations, and maintain internal records relating to customer requests. We do not collect information for unrelated marketing purposes without a clear operational reason.

When we share it

We may share relevant information internally with the Solarlux team members involved in sales, design, installation, or support. We may also share the minimum information necessary with service providers that help us run the website or manage legitimate business operations. We do not sell customer data.

How long we keep it

We retain enquiry and project information only for as long as it remains useful for business communication, quotation follow-up, installation planning, after-sales support, legal compliance, or record-keeping. If data is no longer needed for those purposes, it should be removed from active systems in the ordinary course of operations.

Your choices

You may ask us to update or correct your contact details, or to stop using your information for follow-up where no active project or legal obligation requires retention. Requests can be sent using the contact details below.

Contact about privacy

For questions about information submitted through this website, contact Solarlux Kenya by email at info@solarluxkenya.co.ke or by phone at +254 794 919 224.